Fueling discovery with data.

GENOMA BIOINFORMATICS LLC
PRIVACY POLICY
Last Updated: February 26, 2025

1. Introduction

Genoma Bioinformatics LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our cloud-based bioinformatics services, including data analysis, collaboration tools, and subscription support services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

2. Data We Collect

We collect the following types of data:

  1. Research Data: Genomic data, omics data, images, and other research-related information.
  2. User Information: Name, email address, and other contact details provided during registration or use of the Services.
  3. Technical Data: Information about your device, browser, and usage patterns (e.g., IP address, log files).

3. How We Use Your Data

We use your data for the following purposes:

  1. Providing Services: To deliver and improve our bioinformatics services.
  2. Communication: To respond to your inquiries and provide customer support.
  3. Compliance: To meet legal and regulatory obligations, including GDPR and HIPAA.

4. Data Sharing

We do not sell your data. However, we may share your data under the following conditions:

  1. With Your Consent: When you explicitly authorize us to share your data.
  2. With Third-Party Providers: We use third-party cloud providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud) to store and process data. These providers are bound by strict data protection agreements.
  3. For Legal Reasons: When required by law or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  1. Encryption: Data is encrypted during transmission and storage.
  2. Access Controls: Only authorized personnel have access to your data.
  3. Regular Audits: We conduct regular security audits to ensure compliance with GDPR and HIPAA.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

  1. Access: You can request a copy of the personal data we hold about you.
  2. Correction: You can request that we correct inaccurate or incomplete data.
  3. Deletion: You can request that we delete your data, subject to legal obligations.
  4. Objection: You can object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at:
Data Protection Officer

7. Cookies and Tracking

We do not use cookies or tracking technologies for analytics or advertising purposes.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. If you cancel your subscription, your data will be retained for up to 30 days to allow you to retrieve it, after which it will be permanently deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.